Refund and Returns Policy

Cancellations

Orders can be cancelled free of charge before dispatch. Call or WhatsApp +91 98283 70310 with your order number.

Damaged, defective or wrong item

Record an unboxing video and check the product on delivery. If it arrives damaged, defective or different from what you ordered, contact us within 7 days of delivery with your order number and photos/video. After verification we will replace the item or refund you in full.

Change of mind

Products that are unopened, unused and in original sealed packaging with all accessories may be returned within 7 days of delivery, subject to inspection; return shipping is borne by the customer. Opened or used air purifiers, air conditioners, water purifiers and filters cannot be returned for hygiene reasons.

Warranty

Products carry the manufacturer’s warranty as stated on the product page (Sharp products: 1 year unless noted). Warranty repairs are handled through Sharp’s authorised service network; we will help you register the claim.

Refunds

Approved refunds are issued to the original payment method within 7–10 business days of the returned item passing inspection (or of approval, for items not returned). Your bank may take additional time to credit the amount.

Contact

Nutricare, Jaipur, Rajasthan · +91 98283 70310 (call or WhatsApp).